Thank you for visiting Ella Bird Collections. We pride ourselves on having happy customers and providing great customer service. Please see below the information for processing and shipping your order. If you have any questions, please visit our contact us page and drop us a quick message…we are happy to help.
We are pleased to offer FREE Standard Shipping via USPS. Shipping can take 7-20 days to receive your order.
- After you make your purchase, you will be immediately sent a purchase confirmation email…be sure to check your spam folder just in case your email provider sent it to spam.
- After your order has been processed, you will be emailed again with a USPS tracking number for your order. In most instances, you will receive your USPS tracking code 2 to 3 days before USPS starts updating the tracking information on your order. Please be patient as USPS will update the tracking for your order.
- We have successfully shipped thousands of products and have learned a few things about tracking packages with USPS. One to note….as the package moves through USPS and gets closer to the destination, the tracking information on USPS website seems to update more frequently…sometimes several times a day.
- When the package is within an few days of reaching the destination, USPS will post a “Delivery Date” on the tracking information for your package.
We understand before making a purchase online, you want to know what the shipping details and what to expect when making a purchase. We hope this will provide this information in detail, however, if you have any questions, please visit our contact page and we are happy to assist with any questions.